Question 1

What is DTF (Direct to Film) Printing?

Accepted Answer

DTF (Direct to Film) is a transfer method that prints full-color designs onto a special film, which is then heat-pressed onto fabric. Unlike screen printing, it requires no screens, no minimums, and works on both light and dark materials with vibrant, durable results.

Question 2

What materials can I print on with DTF?

Accepted Answer

DTF is compatible with cotton, polyester, blends, and synthetics. It works on t-shirts, hoodies, jerseys, tote bags, hats, and more.

Question 3

Can I use DTF transfers for full-color designs?

Accepted Answer

Yes. DTF supports full-color printing including gradients, photographic images, and fine detail. There are no color limitations or extra charges for additional colors.

Question 4

How durable are DTF transfers?

Accepted Answer

Our DTF transfers have passed 100+ wash cycles tested by Intertek with no major signs of cracking, peeling, or color fading. When applied correctly, they are built to last.

Question 5

Can DTF transfers handle small details?

Accepted Answer

Yes. DTF captures thin lines and small text exceptionally well, making it ideal for detailed artwork, logos, and intricate graphics.

Question 6

What is the difference between DTF and UV DTF?

Accepted Answer

Standard DTF transfers are designed for fabric and applied with a heat press. UV DTF transfers are designed for hard surfaces such as tumblers, mugs, glass, wood, and acrylic and require no heat press at all.

Question 7

What is your turnaround time?

Accepted Answer

Standard orders: Same-day processing when submitted by 3 PM ET, Monday through Friday. Rush orders: Same-day processing when submitted by 4 PM ET with a rush fee. Local pickup: Available same day for orders submitted by 4 PM ET. Orders submitted after the cutoff are processed the next business day.

Question 8

What is a rush order?

Accepted Answer

A rush order guarantees your transfer is printed within 1 to 3 hours of submission. Orders must be placed by 4 PM ET. A rush order fee applies at checkout. This is the fastest option when you need transfers the same day.

Question 9

How quickly can I receive my order?

Accepted Answer

We offer expedited and overnight shipping at checkout. Most expedited orders ship within 24 to 48 hours. Standard UPS Ground delivery is 1 to 3 business days depending on your location.

Question 10

Is there free shipping?

Accepted Answer

Yes. Orders totaling $100 or more qualify for free shipping. Orders under $100 ship at a flat rate.

Question 11

Do you have minimum order quantities?

Accepted Answer

No minimums. Order one transfer or fill a full gang sheet with dozens of designs. There is no floor on quantity.

Question 12

How do I prepare my file in Illustrator?

Accepted Answer

Canvas size: 22 inches wide, up to 200 inches long. Export as PNG with a transparent background. Use: File > Export > Export As > PNG at 300 DPI.

Question 13

How do I prepare my file in Canva?

Accepted Answer

Design your artwork in Canva and export as a transparent PNG at 300 DPI. Upload your file directly at checkout or email it to info@dtfjersey.com with your order number.

Question 14

What file formats do you accept?

Accepted Answer

We accept PNG with a transparent background at 300 DPI. This ensures the sharpest print results. Do not send JPEG files as they include a white background that will print.

Question 15

What is your refund policy?

Accepted Answer

We stand behind every order. If there is an issue with your print, contact us at info@dtfjersey.com and we will make it right.

Question 16

What is a gang sheet?

Accepted Answer

A gang sheet is a single 22-inch wide transfer film sheet that holds multiple designs packed together. Instead of ordering each design separately, you fill one sheet with every graphic you need. You cut the transfers apart after printing and apply them individually.

Question 17

Why should I use a gang sheet instead of ordering individual transfers?

Accepted Answer

Gang sheets are significantly more cost-effective per design. A 22x150 inch sheet costs $70.00 and holds 30 standard front chest prints. Ordering those same 30 prints individually at $5.50 each would cost $165.00. The more you pack on a sheet, the lower your cost per transfer.

Question 18

How do I build a gang sheet?

Accepted Answer

Two options: DTF Gang Sheet Builder lets you build your layout online by uploading individual designs and arranging them on a virtual sheet with no design software needed. Upload DTF Gang Sheets lets you upload a print-ready file directly at 300 DPI on a 22-inch wide canvas.

Question 19

How are gang sheets priced?

Accepted Answer

Gang sheets are priced by length. All sheets are 22 inches wide. A 22x30 sheet is $15.00. A 22x100 sheet is $48.00. A 22x200 sheet is $90.00. Full pricing is listed on the gang sheet product page.

Question 20

Do you offer UV DTF gang sheets as well?

Accepted Answer

Yes. Build and upload UV DTF gang sheets at the UV DTF Gang Sheet Builder or Upload UV DTF Gang Sheets product pages.

Question 21

What are UV DTF transfers?

Accepted Answer

UV DTF transfers use ultraviolet-cured ink printed onto a clear transfer film. They apply to hard surfaces by hand pressure alone with no heat press required. Peel the backing, press onto the surface, and remove the top film. The result is a glossy, raised, waterproof print.

Question 22

What surfaces do UV DTF transfers work on?

Accepted Answer

UV DTF transfers are designed for hard surfaces including stainless steel tumblers, ceramic mugs, glass, wood, acrylic, and metal. They are not designed for fabric. For t-shirts and apparel, use standard DTF transfers.

Question 23

Do UV DTF transfers need a heat press?

Accepted Answer

No. UV DTF transfers apply with hand pressure only. Clean the surface, peel the backing, align the transfer, and press firmly. No heat press or special tools required.

Question 24

Are UV DTF transfers waterproof?

Accepted Answer

Yes. UV DTF transfers are waterproof and scratch resistant. They hold up on drinkware with regular hand washing. Hand wash is recommended for best long-term results.

Question 25

How do I order UV DTF transfers?

Accepted Answer

Three options: UV DTF Transfers by Size for specific sizes for tumblers, mugs, and other surfaces. UV DTF Gang Sheet Builder to build your sheet online. Upload UV DTF Gang Sheets to upload a print-ready file directly.

Question 26

How do I apply a DTF transfer?

Accepted Answer

Temperature: 280 to 300 degrees F (155 to 160 degrees C). Pressure: Medium (6 KG). Time: 9 to 13 seconds. Let cool for 10 seconds before peeling the carrier film. For a finished look, press briefly once more after peeling.

Question 27

What fabrics work best with DTF transfers?

Accepted Answer

DTF transfers adhere best to 100% cotton and cotton/poly blends with at least 50% cotton content. Higher cotton content gives stronger adhesion and a softer feel to the print. DTF also works on polyester and performance fabrics.

Question 28

How do they hold up in the wash?

Accepted Answer

Our DTF transfers have passed 100+ wash cycles tested by Intertek with no major signs of cracking, peeling, or color fading. Turn garments inside out and wash in cold water for best long-term results.

Question 29

Where are you located?

Accepted Answer

DTF Jersey is located at 495 Mola Blvd Unit #8, Elmwood Park, NJ 07407. Local pickup is available during business hours.

Question 30

What are your business hours?

Accepted Answer

Monday through Friday: 9 AM to 7 PM ET. Saturday and Sunday: 10 AM to 5 PM ET.

Question 31

How do I contact you?

Accepted Answer

Email: info@dtfjersey.com. Phone: 201-465-0000. Hours: Mon-Fri 9am-7pm ET, Sat-Sun 10am-5pm ET.

Gildan

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